4 Tips for Better Feedback

Last month, the Willow office closed its doors and turned off its computers for 24 hours (give or take a few hours) for our annual agency retreat on Lake Sweetwater near Ninevah, Indiana. These retreats are legendary. It’s a coworker-only event where we get to really know each other better, let loose and have fun. We also cap the retreat...

How to Grow Conference Attendance Through Research and Marketing

A couple of years ago, the National Association of Mutual Insurance Companies, or NAMIC as we know them, spotted a trend. It’s Claims Conference was under-attended in comparison with the association’s membership base. With over 700 member companies and each one having at least one person in claims, the NAMIC team thought they should be reaching at least half of...

Is your website working for you or against you?

1 in 5 relationships start online. This means first impressions are everything and, usually, the first impression is made based upon the website experience. Sites that don’t clearly communicate who an organization is or its mission and values tend to have high bounce rates. So how can associations use their websites to initiate strong, lasting relationships? The Importance of Your...

target audiences

How to reach a larger audience and grow membership

Just about every organization is searching for ways to better reach or expand their target audiences. It’s why companies create Facebook pages, post photos and videos to Instagram, and invest hundreds or even thousands of dollars on Google AdWords campaigns. Everyone is trying to find one more customer, client, partner or member. But, what works best? And is “doing it”...

Willow News: Meet Our Growing Client Service Team

Willow expands its Client Service team We recently made two new hires in our Client Service team following the promotion of Senior Account Manager Leslie Lewis to Director of Client Service. Leslie has been instrumental in the ongoing growth and development of our team and, as a result of those efforts, we are celebrating the addition of Stephanie Michael and...