Pulse Poll: COVID Impact on Events

What effect has the COVID-19 pandemic had on association events? In this December's Pulse Poll, we asked association members to reflect on their experience with in-person events pre-pandemic and the value they bring to an association's membership. December Pulse Poll Questions and Results How many live or in-person events held by your association (conventions, conferences, seminars, networking events, etc.) have...

Pulse Poll: Work/Life Balance in a Pandemic

Our first Pulse Poll revealed interesting insights on the ways members view associations in the midst of the pandemic – specifically regarding work/life balance and how associations are meeting their members' needs at home. November Pulse Poll Questions and Results On a scale of 0-10, please rate the state of your work/life balance. 5.4 The average response of 5.4 indicates...

Are You TALKING to Your Customers?

About two months ago, while building a scope of work for a project, a client asked why they needed in-depth interviews with their customers as part of the research deliverables. “We have a pretty clear vision for how our website needs to be updated. We have great relationships with our members so they send us feedback, and we’ve got years...

How to Grow Conference Attendance Through Research and Marketing

A couple of years ago, the National Association of Mutual Insurance Companies, or NAMIC as we know them, spotted a trend. It’s Claims Conference was under-attended in comparison with the association’s membership base. With over 700 member companies and each one having at least one person in claims, the NAMIC team thought they should be reaching at least half of...

What we love about Gen Z: An Infographic

Gen Z is quickly grabbing the attention of marketers - How do we recruit them? How do we get them to buy our product? How can we gain their influence on the purchase decisions of their parents? This generation has grown up with technology at their fingertips, is accustomed to immediate gratification, and is already communicating with people all across...