Keyon here. I know “compliance” sounds like corporate jargon for “tedious, joy-sucking hassle” - and you’re not wrong - but in reality, it is key to keeping your website operational, and avoiding potential fines, lawsuits, and other nasty issues that could sideline your business. In today’s digital climate, there are three big compliance issues you need to know about: GDPR:...
Tips to ensure your team has a great website user experience Imagine walking into a store, knowing what you want to find… and then turning the store upside down trying to locate it. If you went into Target to buy coffee, but the lights were all shut off, music was blaring over the sound system, and it turned out the...
I’ve got a professional history with email. Which means I've got a history of seeing people roll their eyes when I talk about it. Email gets a bad rap because companies aren’t doing enough to ensure their content is useful and interesting to the subscriber. Companies can easily go overboard, blinded by the cost-effectiveness of email, and start to send...
How to manage and market your online reputation for better consumer relationships Joan Jett didn’t give a &$%# about her bad reputation, but those of us in the business world don’t have the same luxury. Our reputation can draw customers in… or turn them off before we’ve even had a chance to prove ourselves. Our online reputation is...
I’m always amazed at the number of incredibly helpful digital tools and resources we have available at our fingertips. I recently asked the Willow team to share some of their favorite digital tools that they use on a regular basis and I learned about tons of new resources to add to my toolbox. I'm hoping you find this list helpful,...