Every company has a culture, but does your current culture contribute to achieving your business goals, or does it actually hinder it? Let’s start with what it is. “Culture” consists of shared beliefs and values established by an organization’s leaders and is communicated and reinforced through various methods, ultimately shaping employee perceptions and behaviors. At Willow, the foundation of...
A couple of years ago, the National Association of Mutual Insurance Companies, or NAMIC as we know them, spotted a trend. It’s Claims Conference was under-attended in comparison with the association’s membership base. With over 700 member companies and each one having at least one person in claims, the NAMIC team thought they should be reaching at least half of...
Last month, I was honored to present to association professionals at ASAE19, in a session I co-led with Hilde Marnul from the Board of Certification for Emergency Nursing. I consider Hilde and her organization as a client, a friend, and a rebranding success story. But the prospect of rebranding can be a daunting challenge to many organizations. Some don’t understand...
A Look at Digital Marketing Software for Associations If you’ve ever set up a digital campaign—whether through Facebook ads, retargeting, or email—you know current technology provides lots of great opportunities to get in front of your targeted audience as they go about their online lives. But managing digital advertising across different platforms can feel overwhelming, especially if you don’t live...
1 in 5 relationships start online. This means first impressions are everything and, usually, the first impression is made based upon the website experience. Sites that don’t clearly communicate who an organization is or its mission and values tend to have high bounce rates. So how can associations use their websites to initiate strong, lasting relationships? The Importance of Your...