Nowadays, it’s difficult to imagine life without the internet. We’re surrounded by mountains of web-connected devices. Want to find something? Simply pull out your phone and the world is “at your fingertips.” Unfortunately, it’s not that simple for everyone. Using the internet with a disability can be a frustrating process, especially when websites are not compliant with Americans with Disabilities...
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Marketing Insights and Information You Can Use
You Have a Website—Now What?
Analytics & Taking Your Website to the Next Level When you’re starting a business or organization, building a website is one of the most important (and exciting!) first steps. But once you have your site up and running… what then? How do you make this investment actually work for you and become an effective tool? There are a lot of...
Not For Members Only: Trends and Takeaways from ASAE’s Marketing, Membership & Communications Conference
For the past several years, we’ve been making the trip to Washington, D.C. for the American Society of Association Executives (ASAE) Marketing, Membership & Communications Conference (MMCC). Since we work with a fair number of professional and trade associations, it’s an opportunity to get inside their world and learn more about what’s keeping leaders up at night, how others are...
New Heineken Ad “Worlds Apart” from Latest Pepsi Fiasco
Cultural relevance makes or breaks good advertising and global and social issues are on trend. With the recent Pepsi ad featuring Kendall Jenner as an example, few have succeeded in conveying their actual message and, instead, have created a PR nightmare. But Heineken nails it with their recent ad campaign: “World’s Apart - #OpenYourWorld.” Heineken creates an experiment in...
United We Stand? A Lesson in Crisis Communication
Several years ago, I was sitting in an aisle seat on a plane heading home when a flight attendant announced they were looking for volunteers to deplane and take the next flight out. Of course, no one volunteered, so the attendant sweetened the deal and offered a gift card for meals in the airport while waiting for the next flight,...